As the telecoms operator market becomes more competitive, the importance of accurate billing systems is as critical to customer retention as the clarity of the call itself.

With well over 250 million mobile handsets and 1 billion land lines in the UK and Europe alone the need for accurate billing, the reduction of dropped calls and correct tariff billing has become paramount.

Generic has positioned itself within this sector as a supplier of specialist consultants who understand the needs of both the market leading application providers of billing systems and the telecoms operators who utilise them. The following technology providers are supported with experience across all elements of the billing process:

Application Providers

• Amdocs • Comverse • Subex Azure • Caleo Technologies • Cape Technologies • Cardinal Communications • Intec • Metra Tech • Portal Software • Convergys • Abacus Billing • Cerillion Technologies

Technologies

• Ensemble, Enabler, Gemini • Kenan FX • SAIBS • Billiant • Roambroker / Revenue Office • Billdata+ • Singl.eView • Metranet, Metrabill, Metraview • Infranet • Geneva, Infinys, Wizard • Abacus CCandB • Mediator, Revenue Manager, Interconnect, CRM Plus, WebSelf-Care, Information Manager • Charging Max • Interconnect • ICOMS